Reducing turnover starts with hiring the right people the first time. This 60-minute training shows how to interview for retention using behavioral interviewing, a technique said to be 55% predictive of future job behavior compared with 10% for traditional interviews.
You'll learn how to identify the skills, talents and knowledge a position needs, then write interview questions that reveal whether a candidate has them. The session compares open and closed questions, behavioral and non-behavioral questions, and holistic questions.
You'll also cover the purpose of behavioral interviewing, probing techniques and how to prepare for and conduct an interview that gets the best results.
If new hires often turn out different from the impression they gave in the interview, the interview process is likely the problem. Better screening lowers turnover, cuts management and HR time and stress, and avoids rehiring for the same role.
This session suits HR professionals and hiring managers.
Jenny Douras is President at AdvantEdge Training & Consulting. She has over 25 years of experience in management, employee development, operations, instructional design, and training. Jenny has managed teams of up to 300 people across multiple states and countries, working with several Fortune 500 clients. From this experience, she developed her Remote Employee Management Class. She also sat on the board of directors for the Rocky Mountain Chapter of the American Society for Training and Development for three years and is an active member of the Colorado training community.