Emotional Intelligence: Mastering the Emotions of Great Leadership

Research suggests emotional intelligence matters far more to leadership success than a high IQ. Yet the term implies we can think our way through every problem, and when two people are shouting at each other, little thinking is going on.

This 60-minute emotional intelligence for leaders webinar introduces the idea of emotional energy. It looks at the roles we play, the stories we tell ourselves about victims, villains and heroes, and the 40| |40 approach to sensing what is really going on.

You'll also explore the death of control as a leadership strategy, the humble Level Five leader, the coax, encourage and inspire formula, inclusion, and the difference between expectations and agreements. The message throughout is that great leadership works from the inside out, so the focus is on you as much as on your team.

• Explain why emotional intelligence matters more to leadership than IQ
• Describe emotional energy and the 40| |40 approach
• Recognize the victim, villain, hero and negative hero stories in yourself and others
• Lead without relying on control
• Apply the coax, encourage and inspire formula
• Replace expectations with agreements and lead more inclusively

• The conversation around emotional intelligence
• The death of control
• The Level Five humble leader
• The stories we tell ourselves
• Victims, villains and heroes
• The negative hero
• The idea of emotional energy
• The power of resonating at 40| |40
• The coax, encourage and inspire formula
• Letting go of control
• Becoming inclusive
• Expectations vs. agreements
• Inspiring people
• Having faith

Leaders differ less in how smart they are than in how well they manage their own emotions and those of the people they lead. Poor leaders create costly problems such as lawsuits, turnover, brand damage and lower profits, yet few were ever trained in how to be an executive.

With control no longer a workable strategy, engagement, empowerment, inspiration, inclusion and emotional intelligence take its place. This session suits leaders, managers and HR professionals.

• Any Leader or Manager
• Human Resource Manager
• Director of Human Resources
• Human Resources Partner
• Human Resource Consultant

Don has been a California employment practices attorney since 1983. He litigated employment and business cases for 17 years and quit once he figured out that nobody wins a lawsuit. Since leaving litigation, he has written numerous books and presented more than 500 times to executives nationwide. He loves talking about emotional intelligence and creating engaging workplaces!

Don was the founder and President of HR That Works, used by 3,500 companies and acquired by ThinkHR in January 2014. He worked there for two years as a V.P.

Now in his “wisdom-sharing years,” Don loves advising and coaching executives. He continues to inspire with his speaking and training.