Unlock Employee Loyalty: Stay Interviews Will Keep Them Engaged Before They Start Looking Elsewhere!

Stay interviews are gaining ground as a retention tool. Instead of asking departing staff why they quit, a stay interview asks current employees why they stay, so you can strengthen retention before people start looking elsewhere.

This 60-minute webinar shows managers how to add stay interviews to their engagement and retention strategy. The approach motivates employees, who see that the organization and their manager care about their future. It is personal, built around one individual's needs rather than what appeals to most staff. And unlike exit interviews, which only surface problems, it leads to actions that improve the employee experience and remove major turnover triggers.

• Recognize the triggers that cause employees to think about leaving
• Identify the benefits and challenges of stay interviews for your organization
• Ask probing questions and conduct effective stay interviews
• Build a customized list of stay interview questions
• Develop stay plans and hold managers accountable
• Choose retention actions that strengthen loyalty and commitment
• Plan who to interview, how often and in what format, and how to respond to raise or promotion requests

• Triggers that lead employees to consider leaving
• Three benefits and the challenges of stay interviews
• Asking probing questions and running efficient stay interviews
• Sample stay interview questions and building your own list
• Developing stay plans and managing accountability
• Retention actions that increase loyalty and commitment
• A how-to toolkit: who to select, timing and frequency, interview format, and responding to requests for a raise or promotion

The best way to learn what keeps your top talent is to ask them specific questions: what they enjoy most and least, whether they have room to grow, and what might make them leave. Stay interviews help managers understand why employees stay, reinforce those factors, and catch frustrations early.

They also build trust and give a read on engagement across the team. This session suits executives, HR leaders, directors, managers, supervisors and team leaders.

• CEOs
• COOs
• VP of Human Resources
• Chief Learning Officers
• Directors
• Project Managers
• Operation Managers and Supervisors
• Team Leaders
• Human Resources Professionals

Marcia Zidle, the Smart Moves Coach, is a board-certified executive and career coach, business management consultant, and keynote speaker, with over 25 years of management, business consulting, and international experience in a variety of industries including health care, financial services, oil and gas, manufacturing, insurance, pharmaceuticals, hospitality, government and nonprofits.

 She has expertise in strategy and alignment; executive and team leadership development; social and emotional intelligence; employee engagement and innovation; career and organization change management; employee relations and talent management.
 
Marcia has been selected as one of LinkedIn Profinder’s top coaches for the past 7 years. Check out the 200 + LinkedIn articles she’s authored on Leadership, Management, and Human Resources topics that have facilitated organizations to leverage their leadership and human capital assets generating greater effectiveness and profitability.

Marcia’s claim to fame is as a world traveler having a multi-cultural spirit and perspective. She has lived as an expatriate with her family in Scandinavia and Australia. In fact, one of her children is an "Aussie". She’s traveled to over 30 countries throughout Europe, Middle East, Far East, and the South Pacific.