Retention Starts Here: Stop Losing Your Critical Talent and Start Keeping Them With Stay Interviews!

Turnover is expensive and disruptive, and much of it can be prevented. Stay interviews are an underused retention tool: a structured, informal conversation in which a manager learns what an employee needs before they start looking elsewhere.

This 60-minute stay interviews training explains the why, when and how. Stay interviews help you spot concerns early, such as workload, lack of recognition or limited career development. They also build trust by showing employees their input matters, and they cut the time and money spent hiring and training replacements.

You'll get sample questions and follow-up probes, real-life examples, and a toolkit covering who to select, timing and frequency, format, a seven-step interview process and follow-up action.

• Recognize warning signs that top talent may be thinking of leaving
• Identify the main benefits and challenges of stay interviews
• Use sample questions and probes to uncover the real engagement issues
• Conduct stay interviews using a seven-step process
• Develop individual stay plans that build loyalty and commitment
• Respond to employee requests constructively

• Why stay interviews improve engagement and retention
• Warning signs and triggers that make top talent consider leaving
• Three benefits and three challenges of stay interviews
• Sample interview questions and follow-up probes
• Conducting an effective stay interview
• Building individualized stay plans with action steps
• Toolkit: who to select, timing and frequency, and interview format
• A seven-step interviewing process
• Follow-up action and responding to requests beyond "no" or "not now"

If you worry about losing top talent or aren't sure how engaged your team really is, stay interviews give you a simple way to find out what motivates people and what frustrates them.

The session suits executives, HR leaders and professionals, directors, project and operations managers, supervisors and team leaders who want a practical plan to keep their best people.

CEO’s
COO’s
VP of Human Resources
Chief Learning Officer
Directors
Project Managers
Operation Managers and Supervisors, Team Leaders, Human Resources Professionals.
 

Marcia Zidle, the Smart Moves Coach, is a board-certified executive and career coach, business management consultant, and keynote speaker, with over 25 years of management, business consulting, and international experience in a variety of industries including health care, financial services, oil and gas, manufacturing, insurance, pharmaceuticals, hospitality, government and nonprofits.

 She has expertise in strategy and alignment; executive and team leadership development; social and emotional intelligence; employee engagement and innovation; career and organization change management; employee relations and talent management.
 
Marcia has been selected as one of LinkedIn Profinder’s top coaches for the past 7 years. Check out the 200 + LinkedIn articles she’s authored on Leadership, Management, and Human Resources topics that have facilitated organizations to leverage their leadership and human capital assets generating greater effectiveness and profitability.

Marcia’s claim to fame is as a world traveler having a multi-cultural spirit and perspective. She has lived as an expatriate with her family in Scandinavia and Australia. In fact, one of her children is an "Aussie". She’s traveled to over 30 countries throughout Europe, Middle East, Far East, and the South Pacific.