Root Cause Analysis (RCA) in the Laboratory - Addressing Non-Conformances

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Webinar Image
Date
14 May, 2019 (Tuesday)
Time
12:00 PM PST | 03:00 PM EST
Duration
60 Minutes Minutes

Overview

This RCA webinar will define a specific set of steps and associated tools that you can use to determine the primary cause of non-conformance in your laboratory. You will learn to determine what happened, why it happened and how to reduce the likelihood of that non-conformance happening again.

Area Covered

  • Defining the Problem
  • Examining the Data
  • Identifying Possible Causal Factors
  • Identifying the Root Cause(s)
  • Taking Corrective Action
  • Verifying the effectiveness of the corrective action

Why Should You Attend

Root Cause Analysis (RCA) is a popular and often-used technique that helps people answer the question of why the problem occurred in the first place.

  • When you have a non-conformance in the laboratory, how do you approach it?
  • Do you jump in and start treating the symptoms?
  • Do you stop to consider whether there's actually a deeper problem that needs your attention?

If you only fix the symptoms – what you see on the surface – the problem will almost certainly happen again, which will lead you to fix it, again, and again, and again.

If, instead, you look deeper to figure out why the non-conformance is occurring, you can fix the underlying systems and processes that caused it. Root Cause Analysis (RCA) is a popular and often-used technique that helps people answer the question of why the non-conformance occurred in the first place.

Who Will Benefit?

This webinar will provide valuable assistance to:

  • Microbiologists
  • QA managers
  • Laboratory managers
  • Laboratory supervisors
  • QC practitioners

Speaker

Michael Brodsky has been an Environmental Microbiologist for more than 41 years. He is a Past President of the Ontario Food Protection Association and AOAC International. He serves as Chair for the AOAC Expert Review Committee for Microbiology, as a scientific reviewer in Microbiology for the AOAC OMA and the AOAC Research Institute, as a reviewer for Standard Method for the Examination of Water and as a chapter editor on QA for the Compendium of Methods in Microbiology. He is also a lead auditor/assessor in microbiology for the Canadian Association for Laboratory Accreditation (CALA) and is a member of the Board of Directors.

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