Designing Employee Experiences to Build a Culture of Compliance

A culture of compliance is hard to build when compliance training ranks low on employees' list of favorite activities. Traditional training often fails to change behavior: in one Gallup poll, only one in 10 employees strongly agreed they had learned something in compliance training that would change how they work, and just 11% saw a change in coworkers' behavior.

This 60-minute webinar shows how a people-centered approach can do better. Using human-centered design, you'll learn to create employee experiences that connect people to the purpose behind regulations, give them the tools to comply, and show them what's in it for them, so buy-in grows and training becomes meaningful, even enjoyable.

• Explain what motivates people to change behavior and how change happens
• Communicate compliance requirements in a way that resonates and motivates
• Build a toolkit for employee experiences that improve learning, adoption and engagement
• Use human-centered design to increase compliance
• Assess the work environment and tools so people are equipped to comply
• Make compliance training an activity employees want to attend

• Human-centered design
• Employee experience design
• Effective communication
• Change management
• Leading culture shifts within an organization
• Employee mindset and behavior
• Giving people the tools they need to comply

When employees understand and accept compliance requirements, behavior changes and results improve. This session gives you tips, tools and simple activities you can start using right away to design effective employee experiences.

It is aimed at people leaders in highly regulated industries, especially in HR, regulatory and compliance, change management, learning and development, and organizational management.

• People leaders in highly regulated industries, especially those in HR, Regulatory and Compliance, Change Management, Learning and Development and Organizational Management.

Rebecca Farabaugh sparks the power within people to create lighter lives by: translating complicated data into simple, actionable stories that resonate and motivate; leveraging human-centered design to help people find creative solutions to even the most complex problems; and integrating humor and joy to make meaningful work fun.

Rebecca has a master’s in marketing science and a certificate in Inclusive Leadership from the University of Pittsburgh Katz School of Business. She is a LUMA-certified practitioner of human-centered design and graduate of the EDGE Women’s Leadership Program. She has completed the Creating Star Performers Leadership course with Dr. Robert Kelly of Carnegie Mellon University as well as Leadership Essentials with Kevin Eikenberry.

Rebecca brings more than 20 years of experience in employee experience design, storytelling, marketing research and insights, and brand and marketing strategy, spending much of her career in highly regulated industries such as public utilities, health care and higher education. Today, she is a coach, speaker, facilitator, strategic and creative consultant, and business relationship builder.