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Ginette M. Collazo

Ginette Collazo, Ph.D. is an Industrial-Organizational Psychologist with 20 years of experience that specializes in Engineering Psychology and Human Reliability, disciplines that study the interaction between human behavior and productivity. She has held positions leading training and human reliability programs in the Pharmaceutical and Medical Device Manufacturing Industry.Nine years ago, Dr. Collazo established Human Error Solutions (HES), a Florida based boutique consulting firm, where she has been able to position herself as one of the few Human Error Reduction Experts in the world. HES, led by Dr. Collazo, developed a unique methodology for human error investigations, cause determination, CA-PA development and effectiveness that has been implemented and proven amongst different industries globally. This scientific method has been applied in critical quality situations and workplace accidents.Ginette Collazo, Ph. D. is the author of the book Human Error: Root Cause Determination Model, published in 2008. She is also a speaker at significant events like Interphex, FDAnews Annual Conference, Global Conference on Process Safety, International Conference on Applied Human Factors and Ergonomics, and of course, Pharmaceutical Industry Association.


Live Webinars

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By: Ginette M. Collazo

Aug. 2, 2026

The First FDA Warning Letter on AI - What It Means for Your Quality System

The first FDA warning letter tied to artificial intelligence marks a turning point for GMP-regulated companies. AI already helps with automated quality reviews, predictive maintenance, complaint h…

Industry: FDA Compliance   Duration: 60 Minutes   Time: 10:00 AM PDT | 01:00 PM EDT

Chronicles

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By: Ginette M. Collazo

Recorded Session

How to Write Procedures to Avoid Human Errors

Poorly written procedures are a common source of human error. SOPs matter both when work is carried out and when it is audited, so they must be written for the people who use them while still givi…

Industry: Medical Devices   Duration: 90 Minutes  

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By: Ginette M. Collazo

Recorded Session

Human Error Reduction Techniques for Floor Supervisors

Supervisors play a key role in human error reduction. People make mistakes because systems allow them to, so controlling error means understanding human behavior and the psychology of error, and f…

Industry: Medical Devices   Duration: 90 Minutes  

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By: Ginette M. Collazo

Recorded Session

Building GMP Excellence: A Guide to Implementing Compliant Training Programs

Human error is often blamed on weak training, yet training is not responsible for most human error deviations. This 90-minute GMP training program webinar explains how to build a program that is e…

Industry: Pharmaceutical   Duration: 90 Minutes  

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By: Ginette M. Collazo

Recorded Session

Implementing an Effective Human Error Reduction Program

In GMP-regulated industries, human error deviations are more than an inconvenience: the regulations require you to deal with them. This 90-minute human error reduction program training explains wh…

Industry: FDA Compliance   Duration: 90 Minutes  

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By: Ginette M. Collazo

Recorded Session

How to implement an effective Human Error Investigation Program

Human error is a leading cause of quality and production losses in many industries. It will never disappear completely, but many human performance problems can be prevented, because errors often s…

Industry: FDA Compliance   Duration: 90 Minutes  

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By: Ginette M. Collazo

Recorded Session

Supervising a Human Error Free Environment: You can do a Lot More than you Think

People make mistakes because systems let them. Reducing human error means understanding behavior and the psychology of error, and knowing exactly where your systems are weak.

This 90-minute …

Industry: FDA Compliance   Duration: 90 Minutes  

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By: Ginette M. Collazo

Recorded Session

Human Error Reduction in GMP Related Environments

Human error is a major cause of quality and production losses in many industries. It may never be eliminated entirely, but many human performance problems can be prevented. This 60-minute webinar …

Industry: Medical Devices   Duration: 60 Minutes  

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By: Ginette M. Collazo

Recorded Session

Human Error Reduction in GMP Manufacturing Environments for Floor Supervisors

Human error drives a large share of quality and production losses, and while it will never be eliminated, many problems can be prevented. Errors often begin with design, procedures, training and t…

Industry: Medical Devices   Duration: 90 Minutes